Lanetalk AB (”Lanetalk”, ”we” or ”us”) cares about your personal privacy and strives to protect your personal data in the best way possible. As such, it is important to us that you understand how we process your personal data.
This privacy statement is intended to provide you with information about how Lanetalk handles personal data and to assure you that the processing of your personal data takes place in accordance with the General Data Protection Regulation (GDPR) and other applicable privacy legislation. The privacy statement also describes your rights with respect to us and how you can exercise your rights.
Whilst this privacy statement is based on the requirements set out in the GDPR and supplementing national laws in the EU/EEA, Lanetalk provides the same degree of protection to all of its users worldwide. Please note that particular rights may be available to you if you reside in certain locations, such as California and Nevada. For more information on your specific rights if you reside in any of these locations, please see relevant sections below.
This privacy statement applies to the processing of personal data on Lanetalk's website lanetalk.com (the “Website”) and in Lanetalk's application (the ”Application”), which is available to download from the App Store and Google Play, as well as to Lanetalk's processing of suppliers' and business partners' data. This privacy statement also applies to the processing of personal data in connection with specific bowling competitions arranged by Lanetalk under separate terms and conditions.
This privacy statement also contains information about Lanetalk's role as data processor when you book bowling lanes through a bowling alley connected to Lanetalk's booking system.
Lanetalk AB is the data controller for the processing of the personal data covered by this policy, unless otherwise stated.
Below you will find Lanetalk's contact details.
Lanetalk AB, corporate ID no. 556840-1656.
Virkesvägen 12, 120 30 Stockholm, Sweden
If you have any questions about Lanetalk's processing of your personal data, please contact us at support@lanetalk.com
In Lanetalk's Application, you can track your score in real time, save your results and thus monitor your own development, as well as follow other users and access their results. Lanetalk's Application also gives you the opportunity to follow results from connected bowling venues all over the world. To provide these services, we need to collect certain personal data about you.
What personal data we collect about you depends on what services you use and what data you choose to share with us. We may collect and use the following types of personal data about you for the purposes listed below. For more information on the personal data we process and why we use it, please read more below.
When you register an account, we may process the following personal data:
If you choose to log your results or synchronise your account with your game in real time (live scoring), we will collect data related to:
Your name, results, the line you play in and who you play with.
Purpose and legal basis: The above processing is carried out in order for us to provide the agreed service to you, so that you can get the most benefit from the service, such as being able to compare yourself with other players of the same gender, in the same city, etc. and administer your account on the legal basis to perform our obligations under the agreement entered into with you when you registered and when you use the Application.
Retention period: This data is saved for as long as you have a registered account. If you have not logged in to your account for a consecutive period of 24 months, your agreement will automatically expire and your account will be deregistered. You will be informed before your account is deregistered. Your data may be saved in anonymised form after your account is closed. Lanetalk may also retain your personal data for a longer period, if it is necessary to fulfil a legal obligation that requires processing in accordance with applicable law, or for Lanetalk to be able to establish, assert or defend legal claims.
On Lanetalk's Website and in the Application you can follow results from connected bowling venues all over the world through live scoring (“Live scoring”). The information is retrieved from connected bowling venues in real time. To provide live scoring we publish the following data:
Purpose and legal basis: As a general rule, hashed names do not constitute personal data, as the names displayed in Live Scoring cannot specifically identify a particular person. If a player has entered data that makes it possible to identify a natural person, e.g. by means of a unique name or a name in combination with a bowling club, the data constitutes personal data. In such cases, Lanetalk processes this personal data for the purpose of showing results, both historically and in real time, from different bowling alleys to visitors to the Website.
The legal basis for the processing is based on a balance of interests, where our legitimate interest is that this is necessary in order to be able to provide the results to our visitors.
Retention period: The personal data is processed for the above purpose for a period of one month from the date of the game.
In Lanetalk's Application, you may also be given the opportunity to participate in specific competitions arranged by Lanetalk and/or our partners under separate terms and conditions. If you choose to participate in any of the special competitions arranged by Lanetalk, we may collect the following personal data:
Purpose and legal basis: The above processing is carried out in order for us to provide the agreed service and for the performance of the agreement we have with you, i.e. in order to enable your participation in any of the specific Lanetalk's competitions that you have signed up for.
Retention period: This data is saved for as long as you have a registered account. If you have not logged in to your account for a consecutive period of 24 months, your agreement will automatically expire and your account will be deregistered. You will be informed before your account is deregistered. Your data may be saved in anonymized form after your account is closed. Lanetalk may also retain your personal data for a longer period, if it is necessary to fulfil a legal obligation that requires processing in accordance with applicable law, or for Lanetalk to be able to establish, assert or defend legal claims.
When using the Application, we process certain technical information from the device onto which you download the Application to collect statistics to develop and improve the Application. This includes:
Purpose and legal basis: The processing of the above data is used to develop and improve Lanetalk's services and is based on a balancing of interests, where our legitimate interests are to be able to: obtain information about how the Application is used and works from a user perspective, provide, develop and improve the Application, create statistics for internal and external use, determine the effectiveness of our communication; increase security, and prevent fraud and misuse of the Application.
Retention period: This data is generally deleted or anonymised within 30 days, but may be retained for longer if there are reasons for this (e.g. if we suspect misuse or are trying to resolve a problem). Lanetalk may retain your personal data for a longer period, if it is necessary to fulfil a legal obligation that requires processing in accordance with applicable law, or for Lanetalk to be able to establish, assert or defend legal claims.
If you have registered an account in the Application, Lanetalk may use your email address to enable us to send you relevant information about the Application and for marketing purposes.
Legal basis. The legal ground for processing is based on Lanetalk’s legitimate interest, where our legitimate interest is to market our services to our users.
If you have booked a time in a bowling alley that uses Lanetalk's booking service (see more about Lanetalk's processing of personal data in this context below), you will have been offered the opportunity to sign up to receive newsletters and marketing from Lanetalk. If such an offer has been accepted, processing takes place in order for Lanetalk to be able to administer the subscription and send out such information. The legal basis is your consent to receive such marketing.
You can unsubscribe from receiving such newsletters and marketing at any time by using the unsubscribe link found in all email correspondence from Lanetalk.
When you visit our Website, Lanetalk collects and processes certain data automatically from your device through the use of cookies, pixels, tags, web beacons, and similar identifiers. Cookies are small text files that are stored on your device and collect information about your device and your use of the Website, such as
Lanetalk uses cookies and similar identifiers to:
Purpose and legal basis. Some cookies are necessary for the website to function as intended, and these will be installed automatically on your device based on our legitimate interest to provide you with a functioning and safe website. Other cookies, such as those used for marketing and analytics purposes, will only be installed if you give your consent to the use of such cookies when first visiting our Website.
When you visit our website, you will be requested to set your cookie preferences. You can choose to allow all cookies, including adverstisement and analytics cookies, or to only enable the cookies necessary for website functionality. You may also set your preferences by clicking “Cookie settings” in the banner. You can change your preferences at any time through the cookie settings in the banner.
You can delete all cookies that are already on your device by clearing the browsing history of your browser. For more detailed control over site-specific cookies, check the privacy and cookie settings in your preferred browser.
Lanetalk cooperates with a number of third parties. To fulfil its contractual obligations or and maintain commercial relation in relation to our suppliers and business partners, Lanetalk may process the following data:
Purpose and legal basis: The above listed personal data is used for the purpose of enabling Lanetalk to perform its contractual obligations, and otherwise, in order to exercise its rights and obligations under the agreements or in the relationship with the company you represent.
The legal ground for the processing is fulfillment of our contractual obligations and, where applicable, Lanetalk's legitimate interest is to be able to exercise its rights and obligations in accordance with agreements entered into, and otherwise, administer the relationship with the company you represent.
Retention period: Your name and contact details will be retained for the duration of our contractual relationship or should we otherwise need the information for a situation related to our contractual relationship or relationship with the company you represent. In the event that your employment with the company you represent ceases or you otherwise cease to be the contact person, we will delete your data following notification.
Lanetalk may also retain your personal data for a longer period, if it is necessary to fulfil a legal obligation that requires processing in accordance with applicable law, or for Lanetalk to be able to establish, assert or defend legal claims.
Lanetalk also provides booking services to bowling alleys connected to Lanetalk's booking service. In this context, the bowling alley is the data controller for the personal data you provide when making your booking.
The personal data you provide, i.e. your name, email address and mobile phone number, as well as card and payment details, will be processed by the bowling alley and you will be asked to contact the relevant bowling alley if you have any questions about the processing of your personal data.
Lanetalk is the data processor for the bowling alley in connection with the booking. This means that Lanetalk will only process your data on behalf of the bowling alley and not for its own purposes.
The bowling alley, or Lanetalk on behalf of the bowling alley, will use your email address to send newsletters and marketing communication for services and products similar to those you have booked when you used the booking service. You can unsubscribe from receiving such newsletters and marketing at any time by using the unsubscribe link found in all email correspondence from Lanetalk.
Lanetalk may transfer your personal data to suppliers who provide services to Lanetalk, such as digital storage or similar. These suppliers are only entitled to process your personal data on behalf of Lanetalk when they perform a service for Lanetalk. Lanetalk takes all appropriate legal, technical and organisational measures to ensure that your personal data is handled securely and with an adequate level of protection when transferring to or sharing with such selected third parties.
If you have chosen to participate in any the bowling competitions arranged by Lanetalk, your name and result may be published online and shared with Lanetalk’s partners (e.g. sponsors) in order to the competition to take place.
Lanetalk may also disclose your personal data to authorities if we are required to do so by law. In the event that all or part of Lanetalk's business is disposed of, Lanetalk may transfer your personal data to a potential purchaser of the business.
Your personal data will mainly be processed within the EU/EEA, but may also be transferred to countries outside the EU/EEA to suppliers who perform services on behalf of Lanetalk in accordance with clause 5 above. If Lanetalk decides to use suppliers who process data outside the EU/EEA, Lanetalk has taken appropriate precautions to protect your personal data by ensuring that the recipient of the personal data has signed an agreement containing provisions that ensure that your data is processed in accordance with the General Data Protection Regulation. In the situation your name and result information needs to be shared with a Lanetalk’s partners as part of a Lanetalk competition described above, we may ask for your consent to the transfer of such data to regions outside of the EU/EEA in that specific instance.
You have certain statutory rights that you can enforce against Lanetalk. Below is a summary of the rights available to you.
If you wish to submit a request for a register extract, rectification, erasure, objection or restriction, or if you have any other questions about your rights concerning Lanetalk's processing of your personal data, please contact Lanetalk at support@lanetalk.com.
You can delete your account and your related personal data also by using our self-service tools. In the Lanetalk application, this can be done by selecting the ”Profile” tab, choosing ”Settings” and then tapping ”Delete Account”. This will delete the user account and it cannot be undone.
You can delete all cookies that are already on your device by clearing the browsing history of your browser. For more detailed control over site-specific cookies, check the privacy and cookie settings in your preferred browser.
If you wish to delete personal data that is not directly linked to your account or the use of cookies, you may submit a request for erasure by contacting us at support@lanetalk.com.
Lanetalk users that reside in California, as set out in the California Code of Regulations, have certain specific rights under the California Consumer Privacy Act of 2018 (the "CCPA") in relation to their personal information. A description of the specific rights available to California residents is set out below. As used herein, the definition of personal data and personal information shall have the same meaning, unless specially stated otherwise.
Categories of information we collect and disclose for a business purpose. We collect the following categories of personal information from you in connection with the services, as defined in the CCPA. In addition, during the past twelve months, we have disclosed these categories of personal information for a business purpose:
If you have questions about your rights or our disclosures under the CCPA, you may reach us at support@lanetalk.com.
We do not sell your covered information, as defined by Section 1.6 of Chapter 603A of the Nevada Revised Statutes. If you reside in Nevada, you have the right to submit a request to support@lanetalk.com regarding the sale of covered information.
Lanetalk reserves the right to make changes to this privacy statement. If such changes are made, this will be notified on the website or in some other way that Lanetalk deems appropriate.